How can we help?

FAQ

Ordering

What size should I buy?

We recommend the Small Tampon Tote if you use digital/applicator-fee tampons.

We recommend the Medium Tampon Tote if you use compact applicator tampons.

We recommend the Large Tampon Tote if you use regular applicator tampons.

How many tampons does the carrier hold?

All three tampon tote sizes can hold up to 4 regular tampons or 3 super
tampons.

Shipping, Returns & Exchanges

Can I return my product?

We accept returns on products that have not been used or damaged within 30 days of purchase. To initiate a return please email us at returns@tomsintown.com with your order number. Please note we do not cover the cost of return shipping.  

Can I exchange my product?

We accept exchanges on products that have not been used or damaged within 30 days of purchase. To initiate an exchange please email us at returns@tomsintown.com with your order number. Please note we do not cover the cost of return shipping. 

Where do you ship to?

Currently, we ship to Canada and the U.S. We are excited to launch worldwide shipping in the future. 

When can I expect to receive my order?

Most orders ship within 2 - 5 business days.

Get in touch

Have questions about your order, or a general enquiry?